Privacy Policy
Your privacy matters to us at MaxDesktopSmartFlow
Information We Collect
When you work with MaxDesktopSmartFlow for income-based budget management services, we collect information that helps us serve you better. This includes personal details you share during consultations, financial information relevant to your budgeting needs, and contact information so we can stay in touch about your financial planning progress.
We also gather technical information when you visit our website - things like your IP address, browser type, and pages you view. This helps us improve our online experience and understand how clients find our services.
- Personal identification information (name, email, phone number)
- Financial information shared during budget consultations
- Communication preferences and service feedback
- Website usage data and technical information
- Location data relevant to our Thailand-based services
How We Use Your Information
Your information helps us provide personalized budget management services tailored to your income and financial goals. We use what you share to create budgeting strategies, track your progress, and communicate about your financial planning journey.
We might also use your information to improve our services, send you relevant financial tips, and ensure we're meeting Thailand's regulatory requirements for financial service providers.
Important: We never sell your personal information to third parties. Your financial data stays confidential and is used solely for providing you with better budget management services.
Information Sharing and Disclosure
We keep your information private, but there are specific situations where we might need to share it. If required by Thai law or government authorities, we'll comply with legal requests. We also work with trusted service providers who help us deliver our budget management services - they're bound by strict confidentiality agreements.
In case our business structure changes through merger or acquisition, your information would transfer to the new entity under the same privacy protections.
- Legal compliance with Thailand financial regulations
- Trusted service providers under confidentiality agreements
- Business transitions with continued privacy protection
- Emergency situations where disclosure protects vital interests
Data Security and Protection
We take protecting your financial information seriously. Our systems use encryption to safeguard your data during transmission and storage. We regularly update our security measures and train our team on proper data handling procedures.
While we implement strong security measures, no system is completely foolproof. We continuously monitor and improve our protection methods to keep your information as secure as possible.
Your Privacy Rights
You have several rights regarding your personal information. You can request to see what data we have about you, ask us to correct any mistakes, or request deletion of your information when it's no longer needed for our services.
You can also withdraw consent for certain data processing activities, though this might affect our ability to provide some services. If you're concerned about how we handle your information, you have the right to file complaints with Thailand's relevant data protection authorities.
- Access your personal data and request copies
- Correct inaccurate or incomplete information
- Request deletion when data is no longer necessary
- Object to processing for specific purposes
- Withdraw consent for voluntary data sharing
- File complaints with regulatory authorities
Data Retention and Storage
We keep your information only as long as necessary to provide our budget management services and meet legal requirements. Financial records are typically retained for seven years in accordance with Thailand business regulations, while marketing communications data is kept until you unsubscribe or request removal.
When we no longer need your information, we securely delete or anonymize it to protect your privacy.
Cookies and Website Technology
Our website uses cookies to remember your preferences and improve your browsing experience. These small files help us understand how visitors use our site and allow us to provide personalized content about our budget management services.
You can control cookie settings through your browser, though disabling certain cookies might affect website functionality. We respect your choices about data collection and work to provide transparent information about our tracking practices.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or data handling practices. When we make significant changes, we'll notify you via email or through announcements on our website.
We encourage you to review this policy occasionally to stay informed about how we protect your information. Your continued use of our services after policy updates indicates acceptance of the changes.
Privacy Questions or Concerns?
Contact our privacy team for questions about your data:
Email: info@maxdesktopsmartflow.com
Phone: +66 38 781 235
Address: 88/310 Thepharak, Mueang Samut Prakan District
Samut Prakan 10270, Thailand
This privacy policy is effective as of January 15, 2025, and was last updated on January 15, 2025.